Job Description
Field Service Engineer
North London
Competitive Salary
Monday to Friday - standard office hours
Our client who are a global defence company based in North London is seeking an experienced Field Service Engineer to join their team.
This is a field-based role, supporting customers by conducting various activities on Naval vessels, Commercial vessels and Shore Based Systems.
Traveling within the UK and multiple overseas destinations is a regular feature of this role and requests to travel could be made at short notice however, most visits are short trips lasting no longer than 2 weeks.
Duties of the Field Service Engineer
North London
Competitive Salary
Monday to Friday - standard office hours
Our client who are a global defence company based in North London is seeking an experienced Field Service Engineer to join their team.
This is a field-based role, supporting customers by conducting various activities on Naval vessels, Commercial vessels and Shore Based Systems.
Traveling within the UK and multiple overseas destinations is a regular feature of this role and requests to travel could be made at short notice however, most visits are short trips lasting no longer than 2 weeks.
Duties of the Field Service Engineer
- Carry out service interventions which can include installation, commissioning, troubleshooting and acceptance tests.
- Completing detailed service reports and expenses on completion of each activity in a timely manner.
- Communicate effectively with line management any information relating to technical issues seen in the field.
- Whist in the office, support Customer Services Technical Helpdesk, by responding to Customers emails and when required the writing of Technical Advice Sheets.
- Strive for Quality, Improvement and Customer Satisfaction.
- Familiarise and observe all Health and Safety rules and regulations during working hours.
- Complete training courses as required.
- On occasions be prepared to work in excess of the normal 37-hour week or anti-social hours whilst observing contractual obligations
- Ability to read and interpret technical manuals.
- Knowledge of computers including hardware and software applications.
- Knowledge of basic Networking
- Self-motivated
- Full driving licence
- Valid passport
- Experience in the field servicing environment, preferably Marine but not essential.
