Chief Executive Officer
Nick Dettmar
Nick joined Outsource UK back in 2015 as COO because he recognised that his own values and ethics were a great match to the company's. He also liked the exceptional level of professionalism he saw in the company’s staff.
He firmly believes that by developing a deep understanding of the customers they work with and building up long-standing relationships, Outsource really help their customers to improve their businesses. He knows that in times of the current skills shortages, only those organisations that are serious about the value of a motivated and skilled workforce will succeed.
Nick thinks now is a great time for the recruitment industry to raise its game. “Too many recruitment firms are transaction-focused and the industry has a reputation for being unprofessional”, says Nick, “it’s time to improve professional standards and work on building better value-based partnerships.”
With 20 years’ experience in the industry working at director level for well-known names such as Adecco and Computer People, Nick has extensive expertise in IT and Engineering recruitment.
Nick was appointed CEO of Outsource UK in January 2018 and completed a management buy-out of Outsource UK in 2021.
Operations Director
Victoria Parker
Victoria is responsible for our Operations team, a wide-ranging role that includes Compliance, Contractor Care, IT, Marketing and Communications. She was promoted to the Outsource UK board in 2021.
Victoria is our specialist in Contingent Worker compliance, with over 18 years of experience in the Recruitment industry. Her expertise includes all aspects of contractual, regulatory and process compliance relating to the engagement of contingent workers including IR35. She has worked with clients to design and implement bespoke compliance programmes in response to regulatory change, with an emphasis on balancing compliance with commerciality, and an approach based on training, education and process support. She has also spoken on the subject at a number of industry events, including the CIPD Talent Management conferences.
Victoria is proud to have been part of the team at Outsource for so long. In her free time, she can be found planning her next holiday; there are lots of places still to tick off the list!
Finance Director
Phil Clamp
Phil is responsible for all activity across the Pay & Bill, Reporting and Financial Business Partnering teams, as well as looking after the statutory and financial compliance aspects of the business. He joined Outsource UK in 2022.
Phil brings 14 years of experience in People Service and Engineering businesses, having had roles across both large listed entities and smaller independent companies. His expertise is in providing exceptional operational efficiency and working alongside delivery teams to design, implement and provide services that offer enhanced value to the client base in a commercially effective manner.
Group Sales Director
Mark Harris
Mark joined Outsource in 2016 and is responsible for working with new and existing customers to shape handcrafted workforce solutions that meet their strategic talent and business objectives.
With 20 years industry experience, Mark has a strong track record in driving sales best practice and has gained extensive and in-depth knowledge of multiple sectors including amongst others, Technology, Financial Services, Logistics & Supply Chain and Engineering & Defence. Mark prides himself on his customer focussed approach and ‘going the extra mile’ to ensure that they receive market-leading service levels that exceed expectations.
Mark is passionate about the Future of Work and regularly hosts roundtables and thought leadership events for Diversity, HR, Talent, Procurement and Technology leaders on topical matters that are aimed at creating a forum for collaborative learning. He has also represented Outsource on various panels at industry events on the subject of talent solutions.
To contact Mark, please call 01793 430021 or connect with him on LinkedIn.
Head of People
Anna Kramer
Anna has been with Outsource since almost the beginning. She started as a Trainee Resourcer and quickly discovered a passion for the recruitment industry and for Outsource.
During her tenure she has held multiple positions, from 360 Sales Recruiter to Delivery Recruiter, to Key Accounts Manager and Talent Acquisition Manager. She was also has been responsible for creating Outsource’s first contractor care team and one of her proudest achievements was securing one of our key financial services customers.
With the support and backing of Outsource, Anna has been able to realise her long-term ambition of moving into HR. She is CIPD qualified and is responsible for ensuring effective leadership and management throughout the company and for the development of our workforce by creating and implementing HR and employee value proposition initiatives that enable OUK to meet its strategic business objectives.
Additionally, Anna is on hand to provide HR expertise and support to our customers and understands the challenges of managing employees, managers, teams and individuals. She works with our customers to deliver everything our customers may need to make game-changing efficient workforce planning and resource practices that build a great reputation and a develops a happy, productive and efficient workforce.
When not at work, Anna enjoys spending time with her family and grandchildren.
To contact Anna, please call 01793 430 021 or connect with her on LinkedIn.
Client Solutions Director
Sean Walsh
Sean joined Outsource back in 2001 and has gone on to deliver a record number of sales. He now heads up our Future Talent programmes. An innovative way to deliver skills that are in short supply.
Sean is well known to Outsource UK’s regular clients and contractors, having been with the business since he was a teenager. Starting out as a Resourcer, he’s performed a number of roles including Consultant, Account Manager, Team Leader, and in 2013 progressed to Swindon Sales Manager, then onto Head of Specialist Markets - South, overseeing our Logistics & Supply Chain team. He's now outwardly-focussed on telling everyone of the benefits of using Outsource UK to drive new talent pools for enhanced engagement and finding smarter hiring strategies.
When his busy family life allows, Sean unwinds with a round of golf or five-a-side football.
To contact Sean, please call 01793 430 021, email him or connect with him on LinkedIn.
Director of Logistics and Supply Chain
Daniella Goodwin
Daniella is a dynamic business development expert and head-hunter specialising in scaling Logistics & Supply Chain businesses across the UK and Europe.
Known for networking and connecting key players in the industry, Daniella is a passionate thought leader and ambassador for Women in Tech & Logistics, frequently attending and speaking at specialist events.
With a strong focus on coaching and mentoring specialist recruitment teams, Daniella drives revenue growth by leading business development initiatives. She supports recruitment teams and develops strategic roadmaps and go-to-market plans for Outsource UK's Logistics & Supply Chain business unit.
To contact Daniella, please call 01793 430 021, email her or connect with her on LinkedIn.
Onboarding & Contracts Lead
Heidi Morland
Based in our Swindon office, Heidi joined the Contractor Care team as a Contractor Care Consultant in June 2022. Through her hard work and dedication to giving our Contractors the best experience, she was recently promoted to Onboarding & Contracts Lead.
Get in touch with Heidi or call her at our Swindon office on 01793 430021, option 1.
Compliance Lead
Gemma Goldie
Gemma joined Outsource UK as part of the acquisition of RZ Group as a Contractor Care Consultant, she now leads on all things compliance-related for the team.
Get in touch with Gemma or call her on 01793 430021, option 1.
Senior Contractor Care Consultant
Sarah Pettersson
Sarah has been with Outsource UK since 2012 and is a dedicated Senior Contractor Care Consultant, looking after our contractors from onboarding and all the way through their assignment.
She loves nothing more than seeing a contractor start on-site, on time!
Based in Manchester, she is also a mum of two.
Get in touch with Sarah or call her at our Swindon office on 01793 430021, option 1.
LinkedIn: Sarah Pettersson
Contractor Services Consultant
Seren Rees
Seren joined Outsource UK in 2022 as a Recruiter within our Logistics Team. After learning about the world of recruitment, she moved into our Contractor Services team to continue supporting our external workforce.
Seren's knowledge of the recruitment lifecycle has meant that she not only understands how we can support our contractors, but also means she gives excellent customer service and always wants to go the extra mile in helping both contractors and candidates alike.
Get in touch with Seren or call her at our Swindon office on 01793 430021, option 1.
Contractor Services Consultant
Lucy Killick
New to recruitment but driven by a background in luxury hospitality, Lucy brings a 5-star service approach to her role in Contractor Services and is committed to fast and efficient solutions.
She's eager to contribute my unique blend of skills to the world of talent acquisition.
Get in touch with Lucy or call her at our Swindon office on 01793 430021, option 1.
LinkedIn: Lucy Killick
Payroll Specialist
Pavlina Ofori-Mensah
Pav joined us in 2015 to support the Finance function with payroll and billing.
Pav works part-time and looks after a few specific clients from front to end, meaning from setting up contractor’s placement on our system to invoicing the client and dealing with all queries in between.
Payroll Specialist
Debbie King
Debbie is responsible for Timesheet processing, Key Client Accounts Contact and Credit Control. She joined Outsource in 2016.
Operational Success Manager
Sharon Stanley
Joining Outsource UK from RZ Group in 2019, Sharon has been part of our team for over 7 years. As a member of our Client Services team as Operational Success Manager, she helps our team deliver the best customer service every day.
Sharon provides support to the Programme Director within our Solutions Team. She is a keen advocate for processes, and acts as client liaison to ensure we have the right processes in place to support key projects for various clients. Interfacing between the Outsource teams and clients allows her to ensure we meet clients’ SLAs and KPIs. She also enjoys analysing our delivery to ensure that our clients receive the best service.
In her spare time, she loves cooking and baking - her cheesecakes are legendary in the Manchester office.
Programme Manager
Matt Williamson
Matthew has over 20 years' experience delivering workforce solutions across clients in the public and private sectors with a particular focus on technology & change in Banking & Financial Services, Engineering & Defence.
He joined Outsource UK from RZ Group in 2019. He is dedicated to best practice; driving and delivering solutions for clients with an emphasis on speed and quality.
Matthew enjoys everything sport-related, food & drink and family time.
Account Manager
Paul Mulcahy
Paul was promoted to Account Manager of the Engineering & Defence team in 2020 having worked with major clients since he started.
He enjoys strong relationships built on a mutual level of trust with his clients and candidates, and working with employers to understand their true talent needs.
Paul began his recruitment career with Bramlove who were acquired by Outsource in 2012, and has wide and deep experience of recruiting within Engineering and Defence, Telecoms and Financial Services in the UK and overseas.
Paul is based within our Manchester office, loves football and, where time allows, travel. He is married with two young children.
Operations Coordinator
Chloe Glascoe
Chloe coordinates all client and candidate-related recruitment activity, overseeing the full end-to-end process of our RPO accounts.
Whilst working with key customers, she ensures all service SLAs are met whilst building a good rapport with our contacts and clients to provide an excellent service for future collaboration prospects. She will ensure the best candidates are selected and presented to hiring managers whilst making sure all applications are acknowledged fairly in accordance with our company's purpose and values.
Delivery Team Leader
Stephen Lynch
Stephen joined Outsource UK in 2019 and quickly made an outstanding impression on colleagues and clients. He was promoted to Permanent Delivery Manager in 2020.
He started working in Recruitment in 2013, at the time sourcing permanent staff across, Engineering, Finance and IT / Business change customers. Stephen has accumulated almost 10 years of experience in the Recruitment sector, and thoroughly enjoys helping both candidates and clients alike.
Stephen is outgoing and approachable. He loves sports, especially Football, much of his spare time is taken up with managing both adult and junior football teams.
Principal Team Lead - Logistics & Supply Chain
Denny Jenkins
Denny has been with Outsource UK since 2013 and started as a Recruiter in our Financial Services delivery team.
Denny quickly showed an aptitude for specialist technology skills. He is now our Principal 'Project Delivery' Team Lead, working as a trusted partner providing contracting 'Project Delivery' resources across the Logistics and Supply Chain sector. He covers Technologies and Business / Operational Projects & Programmes across the UK and Europe.
In his spare time, he loves to playing multiple sports and spending time with his family.
Based in Swindon, feel free to send him an email or on LinkedIn.
Lead Delivery Recruiter
Daniel McShane
Dan works closely with candidates to supply them into the best UK Engineering & Defence businesses. He strives to provide excellent candidate management throughout the whole recruitment process.
Dan manages a broad range of entry-level to senior-level roles. If you're looking for fresh opportunities or know anyone within the Engineering & Defence industry, feel free to drop him a message to enquire about what he's currently working on.
Senior Recruiter
Rebecca Buggs
Becky is an Outsource UK veteran, who joined from an acquisition in 2012! She sits within the permanent Solutions Delivery function and recruits a broad range of roles across our key accounts.
She started working in Recruitment in 2010, at the time sourcing IT contractors for large financial services customers. She spent 4 years working in our specialist division as a Cyber Security Recruiter before moving to the Solutions Delivery team in 2019 where her background and experience mean she is able to deliver a whole host of different candidates (Technology, Change, Administrative, Financial & Engineering professionals) to our key customers. Becky is outgoing and approachable.
She loves travelling to new places, going to music concerts and drinking craft beer. She welcomed her first child in 2021 and is an Outsource Inclusion Ambassador passionate about supporting parents who are looking to return to the workplace.
Get in touch with Becky via email or connect with her on LinkedIn.
Principal Consultant - WMS Logistics & Supply Chain
John Deacon
John joined Outsource in 2016 as part of our Academy programme and quickly became a Specialist in his chosen field of Logistics & Supply Chain.
He is now a Principal Consultant within logistics applications specialists including WMS, TMS etc.
Principal Consultant - Logistics & Supply Chain
Jamie Rogers
Jamie joined the team in Swindon initially as a Researcher for our Technology team. Jamie now works in the Logistics & Supply Chain team.
Jamie specialises in the end-to-end recruitment of Integration Specialists within the most recognisable companies across the UK & Europe.
Senior Recruiter
Liam Fahey
Liam joined our Specialist division in Manchester in 2018 as an associate recruiter initially supporting recruiters in the Cyber Security space. He is now a Senior Delivery Recruiter in the Solutions Delivery team.
Liam focuses on supplying candidates to our leading clients in the Technology and Engineering space. Liam prides himself on building great relationships with candidates and hiring managers in order to fully understand a requirement.
Delivery Team Leader
Siobhan O'Halloran
Siobhan is a Team Lead in our Solutions Delivery team, with over 10 years' experience predominately in the Technology, Change, and Transformation space.
Having worked for RZ before being acquired by Outsource Siobhan brings lots of experience, with a focus on sourcing top quality candidates for some of Outsources largest and longest-standing clients. Siobhan prides herself on building excellent long-lasting relationships with candidates and really works to understand what they are looking for to then match them with the perfect role.
In her spare time, Siobhan can be found out walking with her beautiful dog Brodie.
Researcher - Logistics & Supply Chain
Aleksandra Miazga
Ola joined in August 2022 as a researcher within the Logistics & Supply Chain team.
Her role is to discover new talent whilst building talent pools in new areas such as Technology and Project delivery.
Recruiter - Solutions Delivery
Raj Singh
Raj joined us in August 2022 in the Manchester office and is a highly motivated Associate Recruiter working within the Defence and Engineering sector.
Raj's objective is to enrich communities by providing opportunities and guiding applicants to roles that allow them to reach their potential and accomplish their goals.
Lead Delivery Recruiter
Niall Owens
Niall has been in recruitment since 2011, specialising in IT and Engineering. During his career, he has worked with a number of blue chip organisations delivering on business critical recruitment campaigns for global projects.
Throughout Niall's career, he has recruited in all areas of Infrastructure, Architecture, Transformation, Security and Support and has built up lasting relationships with candidates and stakeholders.
Outside of work, Niall enjoys running and has completed four marathons so far and is currently training for his first ultra-marathon.
Senior Recruiter
Levi Jackson
Levi joined us in 2023 as a Senior Recruiter specialising in Defence and Engineering.
Having worked in Recruitment for 13 years, she has a wealth of knowledge and is here to build and develop relationships with clients and candidates.
Delivery Recruiter
Jessica Carr
Jessica joined us in June 2023, based in our Manchester office.
She has a background in finding candidates the right job and ensuring a job match is the perfect fit for both candidate and client alike. Jessica specialises in Engineering and Defence businesses and IT, Tech and Change roles.
Delivery Recruiter
Abbie Stafford
Abbie joined us in June 2023 and is based in our Manchester office.
She's a Delivery Recruiter that specialises in STEM recruitment.
Principal Consultant
Andrew Pryce-Jones
Andrew is our Cyber Security Practice lead - with over 12 years in-depth experience in providing cyber security related talent acquisition solutions.
He has worked across multiple sectors providing highly tailored and successful talent solutions, from Senior level CISO positions to large teams of 20+ cyber professional for ongoing project requirements.
If you have any questions or queries about how Andrew and his team can help with your current cyber talent shortage, please get in contact today.
Finance Operations Business Partner
Jacqui Hooper
Jacqui joined us in 2011, having spent many years working at the Head Office of a well-known retail brand. Recruitment was certainly a change but Outsource offered the culture and values she was looking for.
She joined the Finance team, working her way through the ranks to lead the Transactional Finance team. In 2019, her team expanded to include the Contractor Care team, bringing together two key areas of the Business Support function. Taking her extensive knowledge of customer service and quality forward, she was appointed as our Finance Operations Business Partner at the end of 2019.
Her focus is to provide a professional finance support service to the Shared Service team, working collaboratively with stakeholders to ensure best practice and to create an environment of continuous improvement that generates process efficiencies, cost reductions and customer service improvements.
Work/life balance is really important to Jacqui who enjoys Pilates, Formula One and spending time with family and friends.
Financial Planning and Analysis Business Partner
Claire Reed
Claire joined Outsource in 2017 as our first Financial Planning & Analysis Business Partner, working closely with the Finance department heads to create seamless reporting. Claire job shares with Claire Young.
Having started her career in auditing, she's also worked in Financial Management and Accounting. Claire is also mum to two children.
Financial Planning and Analysis Business Partner
Claire Young
Claire started at Outsource in 2020 and job shares with Claire Reed as our Financial Planning and Analysis Business Partner. Claire works closely with the Finance team to create seamless reporting.
Claire is an accounting professional with strong business partnering, leadership and business partnering experience in multiple industries.
IT Manager
Sam Farr
Sam joined us back in 2012 as an apprentice and has risen through the ranks to have sole responsibility for Outsource UK's technology and systems.
He's always open for a chat regarding exciting new technology that will make us all more efficient. On Saturdays, he's a big football man and is a striker for Fairford Town FC. When he's not playing, he's watching football but he won’t name the team he supports. He loves socialising too, not necessarily with a football nearby!
Compliance Assistant
Mary Madigan-Webb
Mary joined Outsource back in 2004 as a Recruitment Consultant and has well over twenty years of technical recruitment experience working with technology and accountancy professionals.
Her current role is to support the GDPR compliance programme and she is also our resident database superuser. There is nothing about our ATS that she doesn't know!
Outsource wants to ensure that we are taking care of everything for our candidates and clients alike and that's her main focus.
In her spare time, she loves reading and being kept company by her 3 cats and farmer husband.
Communications and Engagement Manager
Ellie Ford
Ellie joined Outsource UK in 2017 and now works within our Marketing team.
Ellie's responsible for creating fantastic content for employees, candidates, contractors and clients. Alongside being an invaluable creative for our marketing materials, she also manages our Internal Communication, Social Media, Website and is also our Event Planner! Ellie also co-leads the Culture Champions with Emily Randall.
Based in Swindon, she is also a keen traveller and loves socialising!
Assistant Management Accountant
Jack Rockett
Jack started at Outsource UK in 2021 as an Apprentice in the Pay and Bill team.
On a day-to-day basis, he deals with Contractor pay queries, their timesheets and also setting Contractors up in our payment system. Jack was awarded the Shared Service Team Award in 2022 for always going the extra mile!
Marketing Manager
Satinder Lahory
Satinder joined the Marketing Team in October 2022. One of her main objectives is to develop and implement a marketing strategy to attract candidates and new business.
Outside of work, she loves reading, her favourite book is 'A Thousand Splendid Suns' by Khaled Hosseini.
Credit Controller
Stuart Warwick
Stuart joined us in January 2021 on a temporary basis which soon led to a permanent position. Stuart is responsible for all aspects of credit control.
Stuart has almost 30 years of experience in credit control and also provides support to the Pay and Bill and Financial Accounts team in a variety of sales ledger and accounting areas.
